Privacy Policy

Effective Date: [01/05/2025]

At Sinoor, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit or make a purchase from sinoorshop.com. By using our services, you agree to the terms of this Privacy Policy and our Terms of Use.

1. Information We Collect

a. Personal Information

We collect personal data when you create an account, place an order, or contact us. This includes:

‣ Full name

‣ Email address

‣ Phone number

‣ Delivery and billing address

‣ Payment details (securely handled by third-party processors)

We may also verify identity or contact details when required for delivery or fraud prevention purposes.

b. Non-Personal Information

We automatically collect data via cookies to improve user experience. This may include:

‣ Browser type and version

‣ IP address

‣ Device type

‣ Website usage and interaction patterns

Cookies may be stored for up to 24 months. You may disable them via your browser at any time.

2. How We Use Your Information

We process your data for the following purposes:

‣ To create and manage your account

‣ To process, confirm, and deliver your orders

‣ To send transactional updates (e.g., order status)

‣ To send promotional offers and newsletters (optional)

‣ To respond to inquiries or support requests

‣ To conduct fraud prevention and legal compliance checks

‣ To personalize marketing and improve user experience

‣ To verify age or identity when required

We retain personal data only for as long as necessary for the above purposes or as required by law.

3. Marketing Communications

If you subscribe, you may receive marketing communications such as:

‣ Promotions, offers, and product updates

‣ Newsletters or brand announcements

You can opt out anytime by:

‣ Clicking the unsubscribe link in emails

‣ Contacting us at wecare@sinoorshop.com

‣ Calling us at +92-304-2746667